If you need the help
Ask the question the way you would ask a neighbor. Nothing is “too basic.” Harold explains things in plain English and stays with the problem until the next step is clear.
Technology Help from Someone You Can Trust
Patient, personal help from Harold—your local technology guy for computers, phones, printers, online safety, and whatever gadget has decided not to cooperate today.
(629) 235-5536
Serving seniors and their families in Williamson County and nearby Middle Tennessee communities.
Technology Help Without the Rush, Jargon, or Embarrassment
MySeniorGeek is one household service—not separate senior and family plans. Seniors get a familiar, patient person to call. Adult children and caregivers get a trusted local resource when they cannot be there themselves.
If you are helping a parent
You get one local person to call when you cannot be there. With permission, Harold can also keep an authorized family contact in the loop.
Meet Your MySeniorGeek Membership
$75
per month per household, plus applicable sales tax
- One easy number to call or text
- 30 minutes of remote support each calendar month
- Brief “Is this suspicious?” scam second opinions when no technical work is required
- Secure remote access to as many as three eligible Windows computers
- One scheduled remote Technology Safety Check each quarter
- Patient explanations and brief written instructions when useful
- Permission-based communication with an authorized family contact
- Discounted member rates for additional remote, onsite, and shop assistance
Remote help, simply explained.
Remote help is like having Harold sit beside you virtually. You can see what is happening while he assists. Harold connects only when you request help or approve a scheduled quarterly check. MySeniorGeek does not silently watch or continuously monitor your computer.
Transparent Pricing
Membership
MySeniorGeek Membership$75/month
Additional member remote help$50 / 30 min
Member onsite or active shop labor$100/hour
Getting started
Initial Technology & Safety Visit for new members$150
One-time nonmember onsite visit$150 first hour
Nonmember remote help$100 / 30 min
Nonmember onsite or active shop labor$150/hour
All services are subject to applicable sales tax. There is no card-processing fee and no travel fee for an appointment Harold accepts.
Founding Member Three-Year Price Promise
The first 10 paying members receive a three-year lock on standard MySeniorGeek member rates while their membership remains continuously active and current.
No surprise rate increases. Just dependable technology help at prices you can plan around.
Start With the Problem That Made You Call
Every new membership begins with a $150 onsite Initial Technology & Safety Visit lasting at least 60 minutes and covering up to three selected devices. Harold addresses your immediate problem first. As time and circumstances allow, he also reviews important items such as updates, antivirus protection, backups, browser warnings, account security, unfamiliar remote-access software, Wi-Fi, printers, and scam-awareness practices.
1
Call or text Harold
Tell him what is happening. You do not need the right vocabulary.
2
Schedule the initial visit
A planned onsite visit of at least 60 minutes, covering up to three devices.
3
Get ongoing help
Your membership is there when the next gadget misbehaves.
If you join during the initial visit, your benefits begin immediately. There is no membership charge for the remainder of that calendar month. Your first $75 monthly payment begins on the first day of the following month.
The first hour starts with the problem that made you call. It does not mean every household issue will be finished in that visit.
Technology We Help With
Windows computers
Desktops and laptops.
iPhones and iPads
Everyday Apple devices.
Android devices
Phones and tablets on a best-effort basis.
Printers and scanners
The machines that love to stop working.
Email and accounts
Passwords, access, and multifactor authentication.
Home Wi-Fi
Basic internet troubleshooting.
Accessories
Webcams, monitors, speakers, keyboards, and more.
TVs and streaming
Smart TVs and streaming devices on a best-effort basis.
Other gadgets
Considered case by case.
Mac computer support is not available.
About Harold
Technology Experience With a Personal Commitment to Trust
Harold built his technology career while simultaneously serving for 13 years with the local Sheriff’s Office, where he attained the rank of Sergeant.
Harold owns Harpeth Technology Group and brings years of real-world technology experience together with a strong understanding of trust, privacy, personal safety, and scam awareness.
During this launch pilot, customers work directly with Harold.
Local Help for Middle Tennessee
Service area
Williamson County and nearby areas of surrounding counties are considered based on practical drive time. Tell us where you are located, and we will confirm whether onsite service is available at your address.
Hours
Monday–Friday, 8:30 a.m.–4:00 p.m. Central Time, excluding holidays.
Response
Most requests made earlier in the day receive a same-day acknowledgment. Late-day, after-hours, holiday, or busy-period requests normally receive a response by the next business day.